Buying Conditions
Direct Link: http://www.opposhop.com/en/help/1/buying_conditions
| 1. Order Confirmation |
Confirmation of your order is sent automatically to the e-mail address that you have specified when creating your customer account. Please save the order confirmation, it could come in handy if you need to contact customer service. Also please check with the customer service, in case if you havent received the order confirmation.
| 2. Delivery |
You will normally receive your goods within a few days of placing your order. For estimated delivery time, please check section Shipping/Delivery. The time of delivery can be delayed if an item is temporary out of stock. If so, you will receive a message.
| 3. Freight |
Before you confirm your order you will get information about freight charges. Also check section Shipping/Delivery!
| 4. Payment Alternatives |
In the cash register you can choose which payment alternative you prefer. For payment alternatives, please check section Payment Options!
| 5. Cooling-off Period - Satisfied or your money back |
OppoShop allows you 14 days to return a product that you are not satisfied with.
For more info, please check section Support & Warranty!
| 6. Complaints |
If the goods you receive are defect or wrong we will replace them free of charge. You have to contact our Customer Service within 14 days of receiving the goods. In order to return an item it has to be unused and in the same condition as when you received it. Please return the goods together with the invoice or a copy of the invoice and specify the reason for returning the goods. Note! You have to contact our Customer Service first to get the complaint approved and the returning freight paid.
Controversy regarding the terms and conditions above shall be settled by Swedish authorities/court of law.
